Privacy Policy

We may amend this Privacy Policy at any time without prior notice and will publish the updated version on the Service.

The updated Policy will become effective 180 days after it is published on the Service, and your continued access to or use of the Service after that period will constitute acceptance of the new Privacy Policy.

We therefore recommend that you periodically review this page.

Information we collect:

We will collect and process the following personal information:

1. 1. Name
   2. Email
   3. Phone number
   4. Work/Office address

How we use your information:

We will use the collected information for the following purposes:

1. Marketing / Promotion
2. Customer feedback collection
3. Support
4. Administrative information
5. Targeted advertising
6. Customer order management

If we intend to use your information for any other purpose, we will request your consent and will use the data only after obtaining it and solely for the purposes for which it was granted, unless otherwise required by law.

How we share your information:

We will not transfer your personal information to third parties without your consent, except in the limited cases described below:

1. Advertising services
2. Sponsors
3. Marketing agencies
4. Legal entities
5. Analytics services
6. Data collection and processing

We require such third parties to use the transferred personal information solely for the purpose for which it was provided and not to retain it for longer than necessary to fulfill that purpose.

We may also disclose your personal information in order to: (1) comply with applicable laws, regulations, court orders, or other legal processes; (2) enforce our agreements with you, including this Privacy Policy; or (3) respond to claims that your use of the Service violates the rights of third parties. In the event of a merger or acquisition of our company, your information may be transferred to the new owner as part of the business assets.

Information retention:

We will retain your personal information for a period ranging from 90 days to 2 years after user account inactivity, or for as long as necessary to fulfill the purposes for which it was collected, as outlined in this Privacy Policy. We may retain certain information for longer periods to comply with legal record-keeping and reporting obligations or for other legitimate reasons, such as enforcing legal rights, preventing fraud, etc. Residual anonymous information and aggregated data, which do not allow for the direct or indirect identification of the user, may be retained indefinitely.

Your rights:

Under applicable law, you may have the right to access, rectify, or erase your personal data, receive a copy of it, restrict or object to its processing, request the transfer of your personal data to another entity, withdraw any consent previously provided, lodge a complaint with a competent authority, and exercise any other rights provided under applicable law. To exercise these rights, you may write to us at info@arcoplexgroup.it. We will respond to your request in accordance with applicable law.

Please note that if you do not authorize us to collect or process the required personal information, or if you withdraw your consent to the processing for the requested purposes, you may not be able to access or use the services for which such information is necessary.

Cookies, etc.

For more information on how we use these tracking technologies and on your choices, please refer to our Cookie Policy.

Security:

The security of your information is important to us, and we will adopt reasonable security measures to prevent loss, misuse, or unauthorized alteration of the information under our control. However, given the inherent risks of the Internet, we cannot guarantee absolute security and therefore cannot ensure or warrant the security of any information transmitted to us, which is done at your own risk.

Third-party links and use of information:

Our Service may contain links to websites that are not operated by us. This Privacy Policy does not address the privacy policies or practices of any third parties, including any websites or services accessible through links on the Service. We strongly recommend that you review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

Complaints / Data Protection Officer:

For any questions or requests regarding the processing of your personal information, you may contact Arcoplex Group Srl at Via Francesca 1/A, 24040 Pontirolo Nuovo (BG), email: info@arcoplexgroup.it. We will handle your request in accordance with applicable law.